Submitted by farmerzson on Wed, 07/09/2008 - 10:49.
1
whatever you do, compare other dealerships prior to doing any serious shopping here. Yes, the location is convenient, but from the time I purchased my new vehicle here in 2007, it has been nothing short of a nightmare to get quality or on time service. My service issues have always been either routine or small recalls (computer updates etc), but it has never failed in the now at least six times I've been there to be deplorable. The service department is rude and condescending. Even after contacting the general manager, I received no call back.
Re: overall customer service
whatever you do, compare other dealerships prior to doing any serious shopping here. Yes, the location is convenient, but from the time I purchased my new vehicle here in 2007, it has been nothing short of a nightmare to get quality or on time service. My service issues have always been either routine or small recalls (computer updates etc), but it has never failed in the now at least six times I've been there to be deplorable. The service department is rude and condescending. Even after contacting the general manager, I received no call back.